If we haven't answered your question please contact us.

Question: How does a retailer get involved?

Answer: Please contact us using the contact us form.

Question: Can I buy from the retailers' sites if I don't live in the Isle of Man?

Answer: Yes, most of our retailers ship internationally, please check their individual 

shipping terms.

Question: Can I have my purchase delivered to another address or sent as a gift?

Answer: Yes, most retailers offer this service, please check their individual shipping terms.

Question: What are the shipping charges ?

Answer: Each individual retailer has agreed rates with a trusted carrier. The cost will vary

depending on where you want your purchase to be delivered to. Please check each individual retailer's 

shipping terms.

Question: Is my transaction secure?

Answer: Yes, most of our retailers use PayPal which is PCI approved to protect you and your details.

Please check the terms and conditions for each individual retailer if you are unsure.

Question: Do I need to have a PayPal account to buy?

Answer: No, you can pay using most major credit and debit cards as well. 

Question: Will my details be recorded ?

Answer: No, we do not ask for, or store any customer details when you browse shopiom.com.

Some of the individual retailers may ask you to register with them, please check 

their individual terms and conditions.  

Question: What do I do if I have a problem with an order?

Answer: Please contact the retailer directly using the contact details provided on their website.

Question: If I don't want to buy on-line can I visit a shop in person ?

Answer: Lots of our retailers also have a bricks and mortar shop in the Isle of Man and would be

delighted to see you. Some of our retailers only have an online shop but please check the individual

retailers' sites for addresses and contact details.

Question: Can I advertise on this site ?

Answer: No, the site doesnt feature paid adverts at the moment. This shopping portal is part of a

larger scheme and any profiles on the site provide support solely for those businesses involved in the

scheme.