FAQ

If we haven't answered your question please contact us.

Question: How does a retailer get involved?

Answer: Please contact us using the contact us form.

 

Question: Can I buy from the retailers' sites if I don't live in the Isle of Man?

Answer: Yes, most of our retailers ship internationally, please check their individual

shipping terms.

 

Question: Can I have my purchase delivered to another address or sent as a gift?

Answer: Yes, most retailers offer this service, please check their individual shipping terms.

 

Question: What are the shipping charges ?

Answer: Each individual retailer has agreed rates with a trusted carrier. The cost will vary depending on where you want your purchase to be delivered to. Please check each individual retailer's shipping terms.

 

Question: Is my transaction secure?

Answer: Yes, most of our retailers use a secure payment service which is PCI approved to protect you and your details. Please check the terms and conditions for each individual retailer if you are unsure.

 

Question: Will my details be recorded ?

Answer: No, we do not ask for, or store any customer details when you browse shopiom.com. Some of the individual retailers may ask you to register with them, please check their individual terms and conditions.

 

Question: What do I do if I have a problem with an order?

Answer: Please contact the retailer directly using the contact details provided on their website.

 

Question: If I don't want to buy on-line can I visit a shop in person ?

Answer: Lots of our retailers also have a bricks and mortar shop in the Isle of Man and would be delighted to see you. Some of our retailers only have an online shop but please check the individual retailers' sites for addresses and contact details.

 

Question: Can I advertise on this site ?

Answer: Advertising options for Isle of Man retailers will be announced shortly.